B of A at JSQ
You’ve probably never been to the Bank of America in Journal Square, Jersey City, NJ — and I recommend you keep it that way. This has to be one of the most disorganized branches I’ve ever seen, to the point where I know that if I need to talk to a teller, I’d better set aside at least an hour in order to get anything done. You need to talk to someone at one of those desks, better clear off an entire afternoon.
Now, I know that things at this particular branch are bad. I’ve several fights with the management about the lines, and extremely long waits to speak with someone. I assume that the management has decided that the wait is actually a problem, and in order to assuage the customers waiting in line, they’ve added a new feature. Right near the windy-ropes keeping the clients in line for a teller, they’ve added one of those large AV-Carts you saw in High School with a large TV and VCR to play movies. Today, they were showing Rookie of the Year. You know, that crazy baseball flick about the Chicago Cubs signing a 12-year old boy that has an amazing arm after some strange surgery mishap?
Apparently this is supposed to calm those angry customers that have wasted an hour out of their day waiting in line trying to get quarters for laundry. It’s a good thing I’m a relatively patient person.
Brijan
That is the most ridiculous thing ever. I dare you to knock over the AV cart and flee.
My bank has a popcorn cart at each of its branches. Maybe our banks should join forces and offer movie & popcorn when you open a checking account.
February 24th, 2006 at 1:42 pmMrs. Larby
B of A at the World Trade Center has all of the degenerates from “bank teller school” working for them. One of the few and largest B of A’s in the downtown Manhatten area, not to mention PRIME location, you would think they would have a more knowledgable and quicker staff. Example - it took them 5 seperate visits and almost 6 weeks in Decemeber and January to get me a new debit card!!!! Needless to say I was a very angry Christmas shopper this year.
On the plus side, they are open from 8am to 6pm, Mon-Fri! Also a plus for future homeowners…we now know from personal experience that if you are a customer of B of A, and you decide to get your mortgage through them, they will treat you VERY well in regards to saving you a lot of money in bank fees and closing costs.
A
February 24th, 2006 at 2:40 pm